Customer expectations are higher than ever — but cost pressures and fragmented tools make consistent service delivery difficult.
Faradeum transforms customer operations through automation, analytics, and AI-assisted workflows that improve speed, quality, and satisfaction.
We help organisations shift from reactive service to predictive, insight-driven engagement.

Common Challenges We Solve:

• High cost per contact / manual case handling
• Limited visibility across channels
• Declining customer satisfaction and retention

How We Help:

AI-driven contact automation | Omnichannel service analytics | Customer journey redesign
Results: Clients typically achieve 25–35% cost reduction and 20-point NPS improvement within 12 months.

Finance is evolving from reporting to real-time insight.
Faradeum helps CFOs digitise finance operations, automate transactional work, and embed predictive analytics for faster decision-making.
We create finance functions that are efficient, compliant, and future-ready.

Common Challenges We Solve:

• Manual reporting and reconciliations
• Long close cycles
• Disconnected data across entities

How We Help:

End-to-end process automation (P2P, O2C, R2R) | Cloud ERP migration | AI-enabled forecasting & anomaly detection
Results: Leading firms report 60% faster close cycles and 35–40% cost efficiency gains after digital finance transformation.

Faradeum helps commercial teams move from intuition to intelligence.We optimise pricing, forecasting, and revenue operations through data integration and process automation — ensuring commercial agility in volatile markets.

Common Challenges We Solve:

• Manual forecasting and slow pricing updates
• Poor CRM data quality
• Lack of customer lifetime value insight

How We Help:

Revenue operations automation | AI-driven pricing optimisation | CRM & analytics integration
Results: Enterprises report 5–10% margin uplift through pricing and revenue intelligence solutions.

Procurement and supply chain are now strategic levers for resilience.
Faradeum integrates planning, sourcing, and logistics through digital twins and AI-based visibility platforms — turning supply chains from reactive to predictive.
We help enterprises rebalance cost, service, and risk.

Common Challenges We Solve:

• Fragmented planning tools
• Unreliable supplier performance data
• Inventory volatility and poor forecasting

How We Help:

Digital twin of supply chain | Spend analytics | Supplier risk intelligence | Automated sourcing
Results: Clients achieve 10–15% cost savings in procurement and 20–30% improvement in forecast accuracy.

Technology transformation succeeds only when it simplifies operations.
Faradeum helps CIOs and digital leaders modernise systems — migrating legacy ERPs, embedding AI, and connecting data across the enterprise.
We bridge the gap between IT ambition and operational impact.

Common Challenges We Solve:

• Legacy ERP and siloed systems
• Inconsistent data governance
• Slow, costly IT operations

How We Help:

Cloud ERP & application modernisation | Data lake architecture | AI Ops & automation
Results: Typical organisations see 30–40% lower IT run cost and 2× faster delivery velocity.

Operational reliability defines competitiveness.
Faradeum supports industrial and engineering operations with predictive maintenance, digital work management, and performance analytics.
We transform plant, field, and asset operations to run safer, leaner, and smarter.

Common Challenges We Solve:

• Unplanned downtime and reactive maintenance
• Lack of asset visibility or standard KPIs
• Fragmented field data capture

How We Help:

Predictive maintenance (AI/ML) | Digital twins | Asset performance dashboards
Results: McKinsey benchmarks show up to 15% productivity gains and 30% lower maintenance costs via digital operations.

People drive performance, but HR is often trapped in admin.
Faradeum helps HR leaders re:Imagine workforce operations — automating payroll, digitising employee experience, and creating shared service HR hubs that free teams to focus on talent and culture.

Common Challenges We Solve:

• Manual onboarding and employee data errors
• Fragmented HR and payroll systems
• Poor visibility into workforce analytics

How We Help:

HR shared services | Employee self-service platforms | Predictive workforce analytics
Results: Up to 50% faster onboarding and 30% reduction in administrative effort for HR teams.

AI is only valuable when it drives measurable performance.
Faradeum helps enterprises harness data and AI to make smarter, faster decisions.
From process mining to predictive analytics, we turn information into insight — and insight into action.

Common Challenges We Solve:

• Data trapped in silos
• Lack of AI strategy or governance
• Limited use of analytics in daily decisions

How We Help:

Data platform integration | Process mining | AI-based forecasting & decision models
Results: Firms using AI in operations achieve 20–25% productivity improvement and 2× faster decision cycles (Deloitte Global 2024).

Transformation succeeds when people align around purpose.
Faradeum embeds governance, communication, and adoption frameworks that turn new processes into lasting habits.
We combine Lean and behavioural science to help teams change faster, with confidence.

Common Challenges We Solve:

• Resistance to process or technology change
• Inconsistent stakeholder engagement
• Poor adoption post-go-live

How We Help:

Change readiness diagnostics | Leadership alignment workshops | Digital adoption platforms
Results: Projects with embedded change management are 6× more likely to meet objectives (Prosci, 2023).