Faradeum helps enterprises re:Imagine how operations work combining process redesign, automation, outsourcing excellence, and people transformation into measurable performance.
Our approach starts from the customer-back, connecting process, platform, and people to deliver operations that are faster, smarter, and built for scale.
We combine human insight, data intelligence, and disciplined execution to make transformation measurable, repeatable, and real.
Unlock measurable efficiency. At Faradeum, process redesign means more than incremental improvement it’s about re-engineering how work flows, decisions are made, and value is created.
Using LEAN, Six Sigma, and process-mining analytics, we map current-state inefficiencies, eliminate waste, and rebuild end-to-end processes with control and clarity.
Our experts combine decades of operational experience with digital diagnostics to deliver simplicity that scales.
Using an combination of KATA and KAIZEN WORKSHOPS we drive real process redesign developing your standard work combination sheets for all your processes to optimise
Each project ends with control metrics embedded in governance dashboards and real-time visibility via Ops.AI.
Impact:
Re:Imagine work with intelligent automation.
Automation isn’t about replacing people it’s about augmenting them.
Faradeum integrates RPA bots, AI decision engines, and predictive analytics into daily workflows to cut manual effort and boost accuracy.
Our AI-First framework ensures every automation starts with data, scales with governance, and delivers ROI fast.
Our Methodology:
Discover → Design → Deploy → Optimise
Each use case is stress-tested for compliance, security, and measurable business value before full rollout.
Impact:
Mini-Case:
A global lubricant business automated its order-to-cash process with Faradeum bots, cutting billing errors by 68 % in 90 days.
Build the delivery model that fits your future.
We help clients balance cost, control, and capability through flexible delivery models — Build-Operate-Transfer (BOT), Build-Your-Own (BYO), or fully managed services.
Faradeum’s governance-led transitions ensure seamless migration, clear SLAs, and zero business disruption.
Our Methodology:
Assess → Design → Transition → Stabilise → Optimise
From feasibility to steady-state operations, we manage every step and embed performance KPIs through our Launchpad toolkit.
Impact:
Mini-Case:
For a Southeast Asian energy client, Faradeum stood up a finance SSC in 6 months, achieving full SAP integration and 45 % OPEX savings.
Where digital experience meets operational excellence.
In an era of fragmented customer journeys, Faradeum unifies front-end and back-office systems to create seamless omni-channel operations.
We integrate e-commerce, logistics, and analytics platforms so customers experience one brand, one promise — everywhere.
Our Methodology:
Discover → Design → Deploy → Delight
Starting with the customer journey, we design processes backwards from expectation to execution, supported by our iCX accelerator for intelligent customer experience.
Impact:
Mini-Case:
A retail energy supplier used Faradeum’s iCX to link CRM, billing, and fulfilment — lifting NPS +18 points in nine months.
Because transformation only works when people do.
Technology enables change — people sustain it.
Faradeum’s People & Change practice blends behavioural science, leadership engagement, and digital adoption frameworks to make transformation stick.
We help leaders communicate purpose, align incentives, and build capability for the long term.
Our Methodology:
Align → Engage → Enable → Sustain
We deploy readiness assessments, stakeholder mapping, and adoption analytics to ensure lasting impact.
Impact:
Mini-Case:
Following an ERP rollout, Faradeum’s change programme raised adoption from 45 % to 92 % in eight weeks.
Speed × Science × Scalability
Our accelerators compress transformation from years to months — giving leaders the visibility, control, and momentum to deliver measurable value fast.
Accelerator Description Core Benefit
Ops.AI: AI-powered operational intelligence engine using process mining to surface inefficiencies and automation potential. 360° visibility & quantified value pipeline.
Scale X: Templates and governance modules for replicating best-performing processes globally. 2× faster replication, zero deviation.
Launchpad: Transition playbook with cut-over checklists, KPIs, and readiness dashboards. 30 % shorter stabilisation, no disruption.
M&A-in-a-Box: End-to-end carve-out and integration toolkit covering Finance, HR, IT, and Data. 40 % faster TSA exit, Day-1 continuity.
iCX: AI-driven customer experience engine integrating CRM, analytics, and automation. +20 NPS, 35 % lower contact volume.
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